When you’re confronted by negativity

Life is already hard. Our human foibles make it harder. Even when you’re not in an awesome mood yourself, you can still share a genuine smile and a kind word with others.

When a friendship ends

You can handle it gracefully (hard to do) or not (easy to do). Either way, the consequences are on you, boo.

When you don’t feel like being nice

Know when it really matters to be nice? When you’re emotional and sleep-deprived and stressed and sad and somebody comes at you with an attitude.